Digital Concierge for Hotels and Vacation Rentals
A digital concierge that does everything your front desk shouldn't have to.
Imagine a world where your guests could book incredible experiences before or during their stay – without any behind-the-scenes complications for your team.
Oh, you're in it. Free up time for what matters. Automate the rest.
Instant bookings. Zero friction.
Show off your luxury services and bookable activities. Empower guests to make instant bookings without relying on your team to be their go-between.
Happy guests. Bigger earnings.
Bring in extra revenue through upselling the services your guests actually want. Build bespoke itineraries and propose activities based on guest preferences in minutes.
Fewer emails. Tailored guest support.
Communicate with internal and external providers automatically. Automate invoicing and win back time to focus on your guests.
Data insights. Smart strategy.
Build your business strategy on a deep understanding of guest behavior. Know which services perform well and optimize for each guest.
Trusted by Leading Travel Companies
Extra Services
From early wake up calls to cleaning services and digital check-in/check-out, guests can access everything via the guest app.
We've got you, no matter your property type.
One digital concierge, trusted by 100+ leading travel companies worldwide
Digital concierge for hotels and resorts
Get all in-house and third-party guest services in one central hub. Activities are easy to manage for you. Even easier to book for guests.
- Room service ordering
- Spa & wellness bookings
- Restaurant reservations
- Local activity bookings
- Transportation services
Digital concierge for vacation rentals
Host beautiful guest guidebooks right next to bookable experiences. Build a suggested itinerary tailored to each guest in minutes.
- Local experience bookings
- Housekeeping requests
- Check-in/check-out automation
- Guest guidebooks
- Personalized recommendations
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Frequently Asked Questions
What is a hotel digital concierge?
A hotel digital concierge is an online system that helps guests make dinner reservations or ordering room service. It can also offer local area recommendations or even book an experience, like wine tasting, with an external supplier.
What features should I look for in a digital concierge?
When choosing a digital concierge for your hotel or vacation rental, make sure it has these features: Personalized recommendations to enhance their stay and upsell activities based on guest preferences. End-to-end booking capabilities that reach out to suppliers, manage waiting lists, and liaise with guests on your behalf. Analytics and reporting to get insights into guest behavior and business performance.
Become an Experiential Travel Expert
Luxury services and unforgettable experiences. You need a system that can handle it all. With a virtual concierge that manages guest services end-to-end, your team spends up to 50% less time sending emails back and forth.
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