Get Guest Feedback with Messaging
Most surveys suck! Send the feedback guests love to give
Modernize your guest feedback. Collect feedback like never before.
Modernize Your Guest Feedback
Send feedback requests guests love to answer-no more boring surveys.
Collect Feedback Anywhere
Gather feedback via email, SMS, WhatsApp, or in-app-whenever and however your guests prefer.
Easy for Modern Travelers
No app downloads required. Guests respond instantly from their mobile device.
Automate & Alert
Automate feedback collection and instantly notify the right team member via app, email, or WhatsApp.
How Onelyk Makes Feedback Effortless
Reach Guests at Scale
Send personalized or broadcast feedback requests at any point in the guest journey-pre-arrival, in-stay, or post-stay.
AI-Powered Smart Replies
Onelyk's AI messaging handles common questions, freeing your team for high-touch service.
Instant Alerts & Notifications
Get immediate alerts for feedback-good or bad-so you can act before guests check out.
Brand It Your Way
Customize feedback requests to match your brand and guest experience.
Trusted by Leading Hotels
Use Cases for Every Hotel
Contactless Check-In Feedback
Gather instant feedback on your digital check-in experience.
In-Stay Service Recovery
Address guest concerns in real time, before they leave.
Post-Stay Review Generation
Prompt happy guests to leave public reviews on Google and Tripadvisor.
Multi-Channel Feedback
Collect feedback via SMS, WhatsApp, email, or web-whatever your guest prefers.
Simplify with One Unified Inbox & AI Messaging
All guest communications - SMS, WhatsApp, OTAs, email, and more - are consolidated in one place. Onelyk's AI messaging provides smart replies, so your team can focus on what matters most: delighting guests.
Related Guest Feedback & Messaging Solutions
Guest Messaging Software
Comprehensive messaging platform for hotels to connect with guests across all channels.
Learn More →Increase Reviews with Messaging
Automated messaging tools to proactively encourage guests to leave reviews.
Learn More →Automated Messaging
Set up automated messaging workflows to engage guests at every stage of their journey.
Learn More →Other OneLyk Products You Might Be Interested In
Explore our complete suite of hospitality solutions designed to transform your hotel operations
Guest Messaging
Transform guest communication with intelligent messaging automation. Connect with guests across all channels and deliver exceptional experiences.
Reputation Management
OneLyk is the best way to get reviews seamlessly, consolidate reviews, respond to guests, and boost your rankings online.
Smart Housekeeping
Transform housekeeping operations with intelligent automation and QR technology. Streamline service requests and improve efficiency.
Guest Experience
Create unforgettable guest experiences with intelligent automation and personalized interactions. Transform every touchpoint into an opportunity to delight.
Ready to Modernize Your Guest Feedback?
Let Onelyk help you collect feedback guests love to give, boost reviews, and delight travelers with every stay.
Book a Demo