Review Analytics & Insights
Hospitality's Favorite Guest Feedback Solution
Make Data-Driven Decisions to Improve Guest Experience
Use Onelyk to quickly and easily gather feedback from your guests and actively manage your online reputation. Understand guest expectations, monitor reviews from 40+ sites, and make informed decisions with actionable insights.
Your Performance at a Glance
Track key metrics and see how you're performing against competitors
Overall Guest Satisfaction
Based on 1,247 reviews
Analytics Dashboard
Deep insights into your guest feedback and performance metrics
Sentiment Analysis
Competitor Benchmarking
Category Performance
Comprehensive Guest Feedback Solutions
Everything you need to understand, manage, and improve your guest experience
Guest Expectations & Experiences
Understand what guests expect and how they experience your property with highly customizable pre-stay, in-stay, and post-stay feedback surveys.
- Automated, seamless feedback capture
- More meaningful insights through easy completion
- Actionable data for sentiment analysis
Never Miss an Online Review
Monitor reviews from 40+ top review sites in one unified dashboard. Know what guests are saying about you and your competitors online.
- Centralized feedback from 40+ review sites
- Boost review volume & online rankings
- Respond faster with AI-powered tools
Make Informed Decisions
Easily understand and interpret guest feedback data to make operational decisions that improve guest experience, ratings, and revenue.
- Visualize trends and benchmark performance
- Reports useful for all departments
- Compare & stay ahead of competitors
Powerful Features for Modern Hotels
Advanced tools to help you manage reputation and improve guest satisfaction
Unified Review Management
Centralize feedback from 40+ review sites and direct surveys for a complete reputation overview. Never miss what guests are saying about your property.
Advanced Analytics & Insights
Visualize trends, benchmark performance, and track sentiment to improve guest satisfaction. Get digestible insights useful for all departments.
Competitive Benchmarking
Compare your performance with industry peers using the Onelyk Index™. Understand strengths, weaknesses, and opportunities to stay ahead.
AI-Powered Sentiment Analysis
Advanced keyword discovery and NLP technology provide deep insight into guest sentiment. Identify trends and proactively enhance experiences.
Real-Time Alerts & Responses
Get instant SMS or email alerts for new reviews. Respond faster and smarter with AI-powered response tools and automated workflows.
Dedicated Support Team
A dedicated account manager will listen to your needs and handle setup and data integrations. Get bespoke support for your unique requirements.
Executive Reporting
Executive view over all managed properties. Customize and trigger reports whenever needed with comprehensive corporate reporting tools.
Performance Tracking
Track your property's review health at a glance. Monitor key metrics and identify improvement areas with actionable insights.
Guest Relationship Management
Build stronger relationships with guests through proactive communication and personalized responses based on feedback analysis.
Why Choose Onelyk for Review Analytics?
For Hotel Managers
- Real-time insights into guest satisfaction
- Competitive benchmarking and analysis
- Actionable recommendations for improvement
For Operations Teams
- Automated review monitoring and alerts
- Staff performance tracking and insights
- Proactive issue resolution workflows
Other OneLyk Products You Might Be Interested In
Explore our complete suite of hospitality solutions designed to transform your hotel operations
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Reputation Management
OneLyk is the best way to get reviews seamlessly, consolidate reviews, respond to guests, and boost your rankings online.
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Revenue Optimization
Maximize your hotel's revenue potential with intelligent optimization strategies and data-driven insights.
Ready to Transform Your Guest Experience?
Join thousands of hotels using Onelyk to improve their online reputation and guest satisfaction
No credit card required • 14-day free trial • Full support included