Next Generation Reputation, Messaging & Guest Engagement Platform
Transform your guest journey, connect with guests meaningfully, ace online reputation, and boost profitability. Streamline operations with our comprehensive suite of solutions.
The All-in-One Hotel Guest Experience Platform
Our platform enables hoteliers to increase revenue, boost staff efficiency and maximize guest satisfaction with a comprehensive suite of solutions under one roof. Mobile-friendly. No new app downloads required.
- Intuitive dashboard for quick guest request management
- AI-powered automation that reduces response time by 60%
- Seamless integration with your existing hotel systems
Trusted by Properties of All Sizes Globally
Elevate your guest experience with tailored solutions
Transform Your Hotel Operations
with Smart Automation
Streamline check-ins, automate WiFi access, optimize housekeeping costs, and boost direct bookings. Our all-in-one solution helps you save costs and delight guests.
- •Early check-in available
- •Late check-out option
- •Mobile key access
- •Automated upgrades
- •Pre-arrival info
- •Stay updates
- •Service notifications
- •Feedback collection
- •On-demand cleaning
- •QR code requests
- •Resource optimization
- •Maintain high standards
- •Instant request system
- •QR code enabled
- •Track request status
- •Staff notifications
- •Personalized upsell offers
- •Automated timing & delivery
- •Room upgrades & add-ons
- •Data-driven recommendations
- •Automated review requests
- •AI-generated response approval/edit
- •1-click review response
- •Unified dashboard for all platforms
- •Review health analytics
Real Results for Hotels
- Cost Reduction
- 35%Average savings in housekeeping operations
- Revenue Growth
- 25%Increase through direct booking and upselling.
- Guest Satisfaction
- 95%With automated services
Join 1000+ hotels already saving costs and delighting guests
Specialized Solutions for Every Property
Whether you run a boutique hotel or a large resort, we have the perfect solution for your needs
Independent Hotels
Custom solutions to help boutique properties thrive and maintain their unique identity
Branded Hotels
Seamless integration with major hotel chain standards
Resorts
Comprehensive amenity and activity management
B&B and Inns
Personal touch with modern convenience
Stay Boutique, Stand Out, Succeed
Strengthen your unique identity while driving better results than branded hotels
Some of the Benefits
- •Build authentic guest relationships your way
- •Create unique experiences without franchise restrictions
- •Drive direct bookings without hefty brand fees
- •Stand out with your personal touch and creativity
- •Compete effectively against larger chains
Popular Solutions
Reputation Management
Monitor and improve your online presence
Guest Messaging
Direct communication with guests
Guest Surveys
Collect valuable guest feedback
Smart Housekeeping
On-request cleaning saves costs and staff time
Trusted by Leading Hotels
Join thousands of properties that trust Onelyk to enhance their guest experience
- Streamlined Guest Communication
- Automated Review Collection
- Smart Housekeeping Management
Start Creating More 5-Star Guest Experiences Today
Interested in learning more about how Onelyk can help you increase guest satisfaction? Book a demo with our team today.
Revolutionize the guest journey with the #1-rated Guest Experience Platform
Why settle for multiple separate tools, when you can have a single easy-to-use platform? Give your team the tools they need to elevate the guest experience, drive more revenue and streamline operations with OneLyk.
Wow guests before they arrive
Turn guests into superfans before they even set foot on your property. OneLyk elevates your game with a modern digital experience, streamlining check-in, messaging, upsells and more. Easy for guests, seamless for you.
- Mobile Check-in
- Tablet Registration
- Dynamic Upsells
- AI Messaging
Refreshingly Simple. Built for Modern Hoteliers.
Guest Reviews and Feedback
All-in-One Review Management Platform
Manage, analyze, and respond to all your reviews from Google, Tripadvisor, Expedia, Booking.com, Agoda, and more—without ever leaving OneLyk. No more switching platforms. Respond to every guest, everywhere, from a single dashboard.
Learn More"We're saving hours every week and can respond to every review in one place. The dashboard is a game-changer for our team."
Review Responses
Comprehensive Review Responses
Stand out and instill confidence in travelers researching their next stay with hand-crafted, personalized responses to your online reviews. OneLyk makes it easy to manage and respond to every review, everywhere.
Learn More"With OneLyk, our team can respond to every review from every platform in one place. Our response times are faster, our guests are happier, and our reputation has never been better."
All-in-One Messaging Solution
Guest Messaging Platform
Connect with your customers at all stages of their journey with SMS, WhatsApp, and more. OneLyk's multi-channel platform enables personalized guest experiences, operational excellence, and increased revenue—all from a single dashboard.
Learn More"Guests love the pre-arrival and check-in message that gives them all the details and convenience of connecting with us at all stages, requesting services and upgrades with ease."
Why OneLyk?
The all-in-one platform for hotels, BnBs, and hosts to manage every step of the guest journey—while saving time, increasing revenue, and delighting guests.
Frequently asked questions
If you can’t find what you’re looking for, email our support team and if you’re lucky someone will get back to you.
What is OneLyk and how does it help hotels?
OneLyk is an all-in-one guest experience platform for hotels, enabling seamless guest messaging, review management, and operational automation. It helps hotels increase guest satisfaction, streamline communication, and boost revenue.
Can I manage Google, Tripadvisor, Expedia, Booking.com, and Agoda reviews in one dashboard?
Yes! OneLyk allows you to view, manage, and respond to reviews from all major platforms in a single, unified dashboard.
Does OneLyk support automated guest messaging via SMS and WhatsApp?
Absolutely. OneLyk supports automated and personalized guest messaging across SMS, WhatsApp, email, and more, helping you engage guests at every stage of their journey.
How does OneLyk improve guest satisfaction scores?
By providing instant, multi-channel communication and automating review requests, OneLyk helps hotels deliver a superior guest experience and collect more positive reviews.
Is OneLyk easy to integrate with my existing hotel systems?
Yes, OneLyk is designed for easy integration with your PMS and other hotel management systems, ensuring a smooth onboarding process.
What kind of support does OneLyk offer?
We offer 24/7 customer support to ensure your team always has the help they need.
How does Onelyk send the unique link to guests?
Onelyk automatically generates a unique link for each guest and sends it via SMS once the room is booked.
Can guests request services through Onelyk?
Yes, guests can request services like housekeeping, room service, or maintenance directly through their personalized portal.
Can guests communicate with the front desk via Onelyk?
Absolutely! Guests can chat with the front desk through the SMS-based messaging feature in Onelyk.
Is Onelyk available for all room statuses?
Yes, Onelyk supports guests from booking confirmation to check-out, ensuring a seamless experience throughout their stay.
Can Onelyk be customized for my hotel’s needs?
Onelyk is designed to adapt to your hotel’s unique requirements, with customizable features for guest interactions.
What happens if a guest doesn’t receive the SMS?
If the SMS isn’t delivered, the front desk can manually resend the link or share it through an alternative communication channel.
Is Onelyk secure for handling guest information?
Yes, Onelyk ensures all guest information is encrypted and complies with data protection standards.
Can guests access Onelyk without installing an app?
Yes, Onelyk is web-based and accessible through the unique link sent via SMS, without the need for any app installation.
How does Onelyk improve guest satisfaction?
By offering real-time updates, easy service requests, and direct communication with the front desk, Onelyk enhances the guest experience.